Happy New Year to everyone! There will be countless articles and videos regarding twenty ten. Everything from predictions to resolutions of what’s up for this year in business. I’m going to walk way out on a limb and start by saying I could care less about most business models for 2010. I do business like I’m living in the 50s — the 1950s, to be exact.
If you overlook the racism and, of course, the sexism, it was a golden era for business, at least here in America. It was a time when people actually knew who sold them products and provided them services. It was a time when people knew their banker by name and the banker knew them, their families and took a geniune, personal interest in who his customers were.
For me, this is not a huge thing. In fact, this is the way I’ve done business for the past 10 years – actually, it’s the way I’ve always done business. And I’ll continue doing it that way. You can talk all day about how “Social Media” has changed the game. The reality is that anyone who says that hasn’t been in the game of business for very long. If they have, it wasn’t a business they built themselves. In the end, it’s all about the people and customer service and a quality product.
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